Returns and Exchanges
If you are not absolutely delighted with your purchase, we will gladly offer you an exchange or a refund of the purchase less the original S&H fee within 14 days of receipt of merchandise. Please enclose your packing slip and ship in original packaging prepaid and insured to: FCLstyle.com, 40 Enterprise Avenue, Secaucus, NJ 07094. We’ll promptly process your refund upon receiving your package.
Please note that you are responsible for all return shipping charges. Rug and furniture returns are subject to a 25% restocking fee. Custom Merchandise is considered final sale and is not returnable or exchangeable. Please report quality issues within 5 business days of delivery.
FCL reserves the right to reject the return of any merchandise when a customer service inspection is necessary.